Privacy Policy

This Privacy Policy explains what information Medgeene Solutions ("Medgeene," "we," or "us") collects through medgeene.com, how we use it, and the choices you have. It applies to this website only. Work we do for clients inside their systems is covered by the written agreement we sign with each client.

Information we collect

What you give us. When you use a form on this site, you give us your name, email address, and optionally your phone number, the type of organization you represent, the software you use, and your message. If you email or call us, we keep what you send and any details you share.

What our systems record. Like most websites, our web host may keep standard server logs, such as IP address, browser type, the pages requested, and the date and time. We use these logs to keep the site running and secure.

Please don't send patient information

This website is not a place to send protected health information (PHI). Do not include patient names, dates of birth, member IDs, medical record numbers, or other patient details in a form or in an email to us. If we work together, patient data stays in your own systems and is handled under our written agreement with you.

How we use information

• To reply to your request and talk with you about our services.
• To keep a record of our conversations with prospective and current clients.
• To maintain, secure, and improve the website.
• To meet legal obligations.

We do not sell your personal information, and we do not use it for advertising.

Who we share it with

We share information only with people who help us run the site and respond to you, such as our web host and email provider, and our own team members who need it to reply. These providers may process the information only to provide their services to us. We may also disclose information if the law requires it, or to protect our rights or the safety of others.

Where information is processed

Medgeene operates from the United States and India. Information you send us may be accessed by our team in either country.

Cookies and third-party services

This site does not set tracking or advertising cookies of its own. Pages load fonts from Google Fonts, so your browser contacts Google when a page loads, and Google receives your IP address as part of that request. If we add analytics or other tools later, we will update this page before we do.

How long we keep information

We keep form submissions and emails for as long as we need them to respond to you and to keep a reasonable record of the relationship, and then delete or archive them.

How we protect information

We use reasonable administrative and technical measures to protect the information we receive. No method of transmission or storage is completely secure, which is one more reason not to send patient information through this site.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live, you may have additional rights under state privacy laws. To make a request, email info@medgeene.com. We may need to confirm who you are before we act on it.

Children

This website is for business visitors and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.

Contact us

Medgeene Solutions, 30 N Gould St, Sheridan, Wyoming 82801, USA. info@medgeene.com.