Appointment Set-up
New patient intake, scheduling, recall, and recare management.
Dental Billing and RCM Support That Runs Quietly in the Background
Medgeene handles the day-to-day billing and revenue cycle work that keeps a dental practice's cash flow moving — eligibility verification, appointment scheduling, charge entry, claims submission, payment posting, denial management, AR calling, and patient demographics — so your in-office team can stay focused on the patients in front of them, not the paperwork behind them.
A claim gets denied on a Friday afternoon. It sits untouched through the weekend, then falls behind Monday's backlog of new patient calls and a scheduling conflict. Two weeks pass, and the practice notices the balance still hasn't moved — nobody remembers why, and nobody has time to find out.
Where the Revenue Cycle Breaks Down
None of the individual gaps look serious on their own: an eligibility check skipped before an appointment, a demographic detail entered wrong at intake, a claim that sits a few extra days before submission, a denial that never gets worked, an outstanding balance that never gets called on. But a front desk team stretched across scheduling, check-in, and billing can't chase all of it consistently — and the gaps compound into slower payments, higher denial rates, and receivables that quietly age past the point of easy recovery.
Works Inside the Software You Already Use
Medgeene's team has hands-on working experience across most dental billing and practice management software already in use at US practices, and picks up anything less common quickly — so onboarding never stalls waiting on the team to learn a new system. Either way, you keep your current system exactly as it is — Medgeene works inside it, not around it.
Who We Serve
Medgeene works as a white-label, back-office partner for US dental practices, multi-location DSOs, medical practices, and US-based dental billing companies that need dependable support without adding to their in-house headcount.
Comprehensive Coverage
What We Do
Medgeene supports the full revenue cycle, from the first patient call to the final payment:
Eligibility & Benefits Verification
Coverage checks completed before the patient sits in the chair.
Every task is completed directly inside your existing practice management system — nothing changes for your patients or your software, only what your team no longer has to do themselves.
Transparent Engagement
How We Help
Medgeene supports three engagement models, so practices can pick the structure that fits how they already operate — not a one-size-fits-all contract.
Dedicated FTE
Build a dedicated Medgeene team member (or team) assigned to your practice specifically — working set hours, inside your systems, as an extension of your own back office. Best for practices that want consistent, named staff they can direct directly, without the overhead of hiring and training in-house.
Flat Retainer
A fixed monthly scope and fee covering the billing tasks you need handled, agreed upfront — predictable cost, no surprises tied to collections or claim volume swings. Best for practices that want budget certainty month to month.
Hourly
Pay only for the hours actually worked, billed at $10/hour, with no minimum monthly commitment — the lowest-commitment way to hand off a task or test the relationship before scaling up.
Seamless Onboarding
How It Works
Why Practices Choose Medgeene
Every workflow follows HIPAA-compliant handling of patient and billing data. Support is white-label, so it fits into your practice the way it already runs — patients and referral partners never see a change. And because the work scales with patient volume, practices get consistent coverage without the cost or turnover risk of hiring and training in-house billing staff.
Got Questions?
Frequently Asked Questions
What is dental billing outsourcing?
Dental billing outsourcing means handing revenue cycle tasks — eligibility verification, scheduling, claims submission, payment posting, denial management, and AR calling — to an outside team that works inside your existing practice management system, rather than hiring and training in-house staff.
Is Medgeene HIPAA compliant?
Yes. Every workflow Medgeene runs follows HIPAA-compliant handling of patient and billing data.
Does Medgeene work with my existing dental practice management software?
Yes. Medgeene has hands-on experience with most dental billing and practice management systems already in use at US practices, and the team picks up unfamiliar software quickly — so your practice keeps its current system exactly as it is.
What pricing models does Medgeene offer?
Medgeene works on Dedicated FTE, Flat Retainer, or Hourly ($10/hour) models, so practices can choose predictable pricing instead of a percentage tied to collections.
How long does onboarding with Medgeene take?
Onboarding timelines depend on your current systems, the scope you agree on, and how many workflows are being handed off — your account is set up around your existing setup, not the other way around.
Will my patients notice a difference if I outsource billing to Medgeene?
No. Medgeene works white-label, inside your existing systems and under your practice's name — patients interact with your practice exactly as they always have.
Ready to See It in Action?
Tell us about your current billing process, and we'll show you exactly how we'd take it off your plate.