An Offshore Billing Team Built to Work Quietly in the Background
Medgeene was founded in 2021. Our team of 25 has more than a decade of combined experience in billing and revenue cycle work and has worked with US clients for nearly five years. We work for dental practices and DSOs, medical practices, and billing companies, inside the software they already use.
- Founded in 2021
- 10+ years combined team experience
- Serving US clients for nearly 5 years
- Team of 25
A Back-Office Team That Stays Out of Your Way
Medgeene Solutions delivers revenue cycle management from a delivery center in Coimbatore, India, with a US office in Sheridan, Wyoming. We started with a simple idea: billing work should be done in the system you already use, by people who follow your rules, with results you can see every week, on your working hours.
For a practice, that means the front desk stops being the billing department. For a billing company, it means taking on a client without having to hire first.
Leadership
Agustus John Surya
Managing Director, Medgeene Solutions
Agustus leads Medgeene Solutions, founded in 2021, as it supports US dental practices and DSOs, medical practices, and billing and RCM companies from its delivery center in Coimbatore, India.
Where we work
USA office
30 N Gould St, Sheridan, Wyoming 82801
+1 (408) 508-6244
India delivery center
Puliyakulam, Coimbatore, 641045
+91 96007 61089
Three Ideas Behind How We Work
Work inside your system
No migration, no new software. We log into what you already run, and your staff keep working the way they do now.
Stay behind your name
Patients, referring offices, and a billing company's own clients should keep dealing with you. We work under your name.
Price it plainly
A fixed retainer, a dedicated person, or $10 an hour. You know what the work costs before it starts, and we never take a cut of what you collect.
How We Keep the Work Accurate
Billing mistakes are usually small: a rule nobody wrote down, a question that got guessed at, a change that never reached the person doing the work. We build the routine around that.
A written checklist for every account
Your rules, your payers, and who to call when something's unclear, all on paper. We work from the checklist, not from memory.
Questions get asked
When something doesn't fit the rules, it goes on a list for you to answer. We'd rather ask than guess.
A weekly report
What was worked, what was collected, and what's waiting on you, so you're not left wondering.
Inside your system
We connect through encrypted remote access. Patient data stays in your software, and no PHI is stored on our computers.
Three Kinds of Clients
Offices and groups that want eligibility, claims, posting, and A/R handled without pulling the front desk away from patients.
Practices that want authorizations, modifiers, denials, and follow-up kept in line, without adding billing staff.
Companies that want overflow capacity and a way to take on new clients without hiring first.