A claim goes out with a missing attachment or a mismatched tooth number, and it sits in a payer's rejection queue for two weeks before anyone notices. That delay could have been avoided with one extra check before the claim ever left your office.


Where Submission Breaks Down

Every payer has its own rules for what a clean claim looks like—required attachments, narrative documentation for certain procedures, specific formatting for x-rays and perio charting. Missing any one of these turns a valid claim into a rejection, and rejections that aren't caught right away can sit unnoticed for weeks, quietly slowing down your cash flow.


What We Handle

  • Claim preparation and payer-specific formatting
  • Attachment of x-rays, narratives, and supporting documentation
  • Pre-submission scrubbing to catch errors before filing
  • Electronic and paper claims submission
  • Tracking of claim status until adjudication
  • Rapid correction and resubmission of rejected claims

Every claim is checked against payer requirements before it's submitted, so fewer claims come back for avoidable errors.


How It Works

1. Preparation

We assemble each claim with the correct codes, attachments, and payer-specific formatting.

2. Scrub & Submit

Claims are scrubbed for errors, then submitted electronically or by paper as required.

3. Track & Resolve

We track every claim through adjudication and act quickly to correct and resubmit rejections.



What Changes When You Hand This Off

Fewer claims come back rejected, and the ones that do get corrected and resubmitted fast instead of sitting in a queue. Your cash flow becomes more predictable, and your team spends less time chasing paperwork. Every submission follows the same HIPAA-compliant workflow trusted across Medgeene's dental revenue cycle management services.


Ready to See It in Action?

Share a batch of your recent claims, and we'll show you exactly what our pre-submission review would have caught.

Request a Free Consultation